Privacy Policy

Easy Crypto Start ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elephoney.com and purchase our blockchain education course.

Registration Number: 12542651
Address: Unit 56 9 Prosacco Gate, South Dimitriberg, NSW 6812, Australia
Contact: info@elephoney.com | +870695988099

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when:

• Enrolling in our blockchain course
• Creating an account
• Making a payment
• Contacting us through forms
• Subscribing to our newsletter

This information may include:

• Full name
• Email address
• Phone number
• Billing address
• Payment card information (processed securely by third-party payment processors)
• Country and zip code

1.2 Automatically Collected Information

When you access our website, we automatically collect certain information:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and time spent
• Referring website
• Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember your preferences
• Understand website usage patterns
• Improve user experience
• Deliver targeted advertising
• Analyze website performance

2. How We Use Your Information

We use collected information for the following purposes:

• Course Delivery: Provide access to our blockchain education course and related materials
• Payment Processing: Process transactions and send transaction confirmations
• User Verification: Verify your identity and prevent fraud
• Communication: Send course updates, newsletters, and promotional materials
• Customer Support: Respond to inquiries and provide technical assistance
• Website Improvement: Analyze usage patterns to enhance user experience
• Legal Compliance: Comply with applicable laws and regulations
• Marketing: Send relevant offers and educational content
• Security: Monitor and prevent security threats

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

• Contract Performance: Processing necessary to fulfill our course delivery obligations
• Legitimate Interests: Improving our services, preventing fraud, and ensuring security
• Consent: Marketing communications and optional features (you may withdraw consent anytime)
• Legal Obligations: Compliance with tax, accounting, and legal requirements

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

• Payment Processors: To process transactions securely
• Email Service Providers: To send course materials and communications
• Analytics Providers: Google Analytics, Facebook Pixel for website analytics
• Hosting Providers: To store and deliver course content
• Customer Support Tools: To provide efficient support services

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms & Conditions
• Protect our rights, property, or safety
• Investigate fraud or security issues
• Protect against legal liability

4.3 Business Transfers

If we merge with, are acquired by, or sell assets to another company, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide course access and services
• Comply with legal obligations (tax records: 7 years)
• Resolve disputes and enforce agreements
• Maintain business records

You may request deletion of your data by contacting us at info@elephoney.com, subject to legal retention requirements.

6. Your Rights and Choices

6.1 General Rights

• Access: Request a copy of your personal information
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Objection: Object to processing based on legitimate interests
• Restriction: Request limited processing of your data
• Portability: Receive your data in a structured, machine-readable format

6.2 Cookie Management

You can control cookies through:

• Browser settings (block or delete cookies)
• Our cookie consent banner
• Opt-out links in marketing emails

6.3 Marketing Communications

You can unsubscribe from marketing emails by:

• Clicking the "unsubscribe" link in emails
• Contacting us at info@elephoney.com
• Updating your account preferences

7. Data Security

We implement robust security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Secure Storage: Encrypted databases and secure servers
• Access Controls: Limited employee access on a need-to-know basis
• Regular Audits: Periodic security assessments and updates
• Payment Security: PCI DSS compliant payment processing
• Monitoring: Continuous monitoring for security threats

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Privacy Shield frameworks (where applicable)
• Adequacy decisions by relevant authorities

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@elephoney.com.

10. Third-Party Links and Services

Our website may contain links to third-party websites (e.g., YouTube for video content). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

10.1 Third-Party Services We Use

• Google Analytics: Website analytics and user behavior tracking
• Facebook Pixel: Advertising and conversion tracking
• YouTube: Video content delivery
• Payment Processors: Secure transaction processing

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell information)
• Non-Discrimination: Equal service regardless of privacy rights exercise

To exercise these rights, contact us at info@elephoney.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes

Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Complaints and Disputes

If you believe we have not handled your personal information properly, you have the right to file a complaint with:

• Our Data Protection Officer at info@elephoney.com
• Your local data protection authority
• The Australian Information Commissioner (if applicable)

Acknowledgment: By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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